Shipping policy

Shipping Process

We start working on your order immediately, so we are unable to make any changes to an order after it has been placed (including address changes). We will only ship to the address provided at check-out. You will only be charged for the items that are shipped, along with applicable shipping and tax rates.

Once your order has shipped, you will receive a Shipping Confirmation email.

We only ship during business days and do not ship on Saturdays, Sundays or holidays. 

We require between 1-3 working days on average to fulfill your order and some items may take longer especially around major holidays (up to 5 days), or if your order includes popular items experiencing stock availability issues. Orders are shipped out for delivery as soon as the stock availability is confirmed.

For orders with multiple items, products may be shipped separately and received on different dates due to the difference in manufacturing partners’ locations. 

Deliveries

Once your order is shipped, depending on your country or region, estimated delivery time is between 5 to 21 business days. Specific delivery dates are not provided nor guaranteed.